PC Data Backup

There’s a saying in the IT: “There are two types of people in the world, those who have suffered a catastrophic hard-drive crash, and those who are going to.” As we keep more and more of our lives in digital format (mail, photos, banking, etc.), keeping data safe has become even more of a challenge.

Most hard-drives will fail after five years and very few will still function correctly after ten. Burned DVDs can last up to 15 years if they are high quality (i.e., not Princo) and are stored correctly (in the dark and under 30 degrees Celsius).

When your data goes, and it will go at some time, it can go one file at a time or all at once. What happens next depends on how prepared you are…

Cheaper at our Office

Enjoy up to 20% discount when you drop off and pick up your computer from our service center.

If you already have an external drive or second drive in your computer we can set up your PC or Mac to perform regular data backups. This means that you’ll always be able to recover files from the last backup, which is scheduled to run daily or weekly, at your option.

Staff work time: approximately 1 hour on-site.

Standard fee: Bt1,500 per hour.

Pickup and Dropoff available

Our couriers can pick up and later dropoff your computer from our service center for only Bt200. Make sure you’re in our Service Area

If you don’t already have an external hard drive or other backup medium, Com2u can provide one, bring it to your home or
office and set it to perform regular backups.

Staff work time: approximately 1 hour on-site.

Standard fee: Bt1,500 per hour plus backup device costs.

The purpose of a backup is to have two copies of your data at all times to minimise risk. In a worst-case scenario, your primary drive and backup drive may fail at the same time, or very close to each other (which happens more than you many think). In order to introduce another layer of redundancy, ask Com2u to install a mirrored (RAID 1) backup device to keep your backups doubly safe.

Staff work time: approximately 1.5 hours on-site.

Standard fee: Bt1,500 per hour, plus backup device costs.

Backing up is one thing, restoring data or restoring a partition after a data loss is another. If you find your backup restore process confusing or can’t find the file you’re after, Com2u’s technicians can help you get back on track.

Staff work time: approximately 1 hour on-site.

Standard fee: Bt1,500 per hour.

In the worst case, you don’t have a backup, your data backup has failed or it didn’t backup properly, then you need the help of a data recovery expert. Com2u provides all levels of data and hard-drive recovery, from un-deleting accidently erased files, to clean-room operations to swap the platters out of your hard drive.

Staff work time: Varies, data recovery may take up to one week to restore, depending on severity.

Standard fee: Bt1,500 for trivial cases. Data recovery requiring off-site service attracts a minimum fee of Bt5,000.

IMPORTANT: if you have lost data, or a drive, and wish to use our service. Immediately shut down and turn off your computer! The greatest danger to data recovery is overwriting lost data. Shut your computer down and call us immediately on the number at the top of this page.

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